This page describes the criteria the Maine Senior Care & End-of-Life Registry uses to determine which providers are included, what information is required, and the conditions under which a listing may be removed or updated. It does not describe a licensing program, complaint investigation process, or quality rating system — the Registry does none of those things.
To be included in the Registry, a provider must meet all of the following criteria at the time of listing:
The organization provides care services within one or more of the five Registry regions: Southern Maine, Mid Coast, Central & Western Maine, Downeast Maine, or Northern Maine.
Services fall within a Registry category: in-home care, senior living, memory care, hospice and palliative care, or end-of-life planning and support.
The organization maintains a publicly accessible presence — a website, official directory listing, or verifiable public contact — consistent with the information submitted or compiled.
The provider is currently open and accepting clients or inquiries, to the best of available information at the time of listing or most recent update.
Listing information is compiled from two sources: publicly available information (provider websites, state agency directories, and similar public records) and direct provider submissions. Providers who submit their own information are responsible for its accuracy. Registry staff review submitted information for completeness and consistency before publishing, but do not independently investigate the claims providers make about their services.
For more detail on the sourcing and review process, see How Listings Are Compiled.
Listings display a Last Updated date reflecting the most recent administrative review or provider-requested revision. Providers may request corrections or updates at any time. The Registry does not conduct ongoing monitoring of provider operations, staffing, or licensing status between updates.
Families should confirm current availability, services, and any licensing or insurance requirements directly with each provider before making care decisions.
A listing may be removed under any of the following circumstances:
The Registry does not remove listings based on complaints from third parties, competitive disputes, or anonymous reports. Removal decisions based on operational status are made at the discretion of registry administration using available public information.
Providers who believe their listing contains inaccurate information may request a correction at any time by contacting info@maineseniorcaredirectory.com. Correction requests are reviewed and processed within a reasonable time. The Registry does not guarantee any specific response timeline.
Third parties — including members of the public — may report information they believe to be outdated or inaccurate using the same contact address. Such reports are reviewed at the discretion of registry administration and do not obligate the Registry to remove or alter a listing.
Last Reviewed: June 2026